Yes. WAVE enforces end-to-end HIPAA compliance across its entire data pipeline. All PHI is processed via a zero-trust local architecture. AI inference is routed through AWS Bedrock's HIPAA-eligible environment under a signed BAA, ensuring all LLM calls are encrypted in transit via TLS 1.2+ and at rest with AES-256. Model providers have zero access to customer prompts or outputs. WAVE maintains role-based access controls, full audit logging, and strict data minimization.

Our roadmap includes but is not limited to, Delta Dental, Cigna, Guardian, MetLife, Humana, Aetna, Blue Cross Blue Shield, United Concordia, Principal, UnitedHealthcare, and others.

WAVE is built on a simple principle: no data is better than bad data. When WAVE successfully retrieves benefit information from a carrier, it runs that data through a multi-layer pipeline designed to squeeze every usable detail out of what the carrier actually provides — frequencies, waiting periods, age limits, maximums, and more. The result is a highly structured, verified breakdown that's ready for utilization. But here's what really sets WAVE apart: when the data isn't there or doesn't meet our confidence threshold, WAVE won't guess. It won't pad your system with questionable information pulled from broad, stale, or loosely sourced datasets. Instead, it flags the verification for your team's attention so nothing inaccurate ever touches your patient records without a human in the loop. Many insurance breakdown services take the opposite approach — filling in fields from third-party databases that may be outdated, generalized, or flat-out wrong. That might look complete on the surface, but it creates downstream problems: incorrect treatment plans, claim denials, and frustrated patients at the front desk. We know this is true because we've lived it! This is why we say WAVE is AI-powered insurance verification for dental practices... built to work alongside your team, not replace them. WAVE would rather leave a field empty and tell you why (or recommend an audit) than write back something your team can't trust. The data you do get from WAVE is sourced directly from the carrier and validated before it ever reaches your software — so when a value is there, you can act on it with confidence.

We were founded because of negative experiences with other vendors. Most tools only work when the carrier data is perfect. WAVE was built for the real world—where websites crash, phone lines are long, and data is messy. We sought out to provide a simple solution to a complex problem, and we think you will see the difference.